President of the Banking Sub -branch year -end summary and work plan

Time is like a shuttle, and the years are in a hurry, unknowingly until the end of the year. So what should I write about the year -end summary and work plan of the governor of the bank branch? Here is the year -end summary and work plan I brought to you. [1]
Our bank conscientiously implemented the spirit of the 2019 work conference of the Municipal Branch, firmly establishes a scientific concept of development, further deepen reforms, strengthen the construction of employee teams, strengthen internal control and risk management, work together to ensure the implementation of work, ensure me The steady operation of various indicators in the first half of 2019 laid a solid foundation for the completion of the annual target tasks.
. The completion of various indicators
The first half of this year due to factors such as market and credit policies, the loan business has shrunk, but other business indicators have maintained a good development trend.
1. The increase in deposit business indicators is obvious. At the end of June, the balance of various renminbi deposits was ×× 10,000 yuan, an XX 10,000 yuan from the beginning of the year, and the municipal branch RMB deposit plan was completed. Among them, the balance of the RMB to the private deposit reached XX 10,000 yuan, and the balance was added ×× 10,000 yuan to complete the municipal branch plan. ; For the balance of public deposits reached ×× 10,000 yuan, the balance was added ×× 10,000 yuan to complete the municipal branch plan ×; the balance of deposit of financial institutions ×× 10,000 yuan, newly increased ×× 10,000 yuan, and completed the municipal branch plan ×. Foreign currency deposits are affected by the pressure of RMB appreciation, which is more than $ 10,000 over the beginning of the year.
2. The total amount of credit business declines slightly, and the proportion of non -performing loans has decreased significantly. On June X, the balance of RMB loans was ×× 10,000 yuan, a decrease of XX
yuan at the beginning of the year, of which retail loans decreased by ×× 10,000 yuan; the company's loan decreased compared with the beginning of the year; × 10,000 yuan. Through vigorous collection, we will recover the overdue loan of ×× Co., Ltd. × × 10,000 yuan and retail non -performing loans ×× 10,000 yuan. Our non -performing loan ratio is reduced from × to × at the beginning of the year.
. The main work retrospective in 2019
(1) Insist on people -oriented, pay close attention to the construction of employee teams, fully motivate employee work, enhance employee organization's sense of belonging, and strive to create a united, harmonious and efficient battle collective. This year, the branch has taken the team building as the first priority. From beginning to end, it has been people -oriented.
(2) Adhering to market -oriented, product marketing and personalized services as the means, further expand the customer group to ensure the rapid development of various businesses of the branch. The first is to reform the business process and marketing model of the business development section, which has increased the work of private deposit marketing and management of outlets. The second is to reform the marketing model, and the marketing of the front -line outlets is alone and the sale of the soldiers. The third is to grasp the construction of the customer group. Through various channels, we consolidate old customers, fight for new customers, invade and eat other key customers. Our customer group is gradually expanding, so that the ultra -common development of public business has reserved deep customer resources Essence The fourth is to increase the marketing efforts to the bill business, open up the channels for bills, and initially formed a certain scale of customer bases, and the bill business has entered the track of benign development.
(3) Adhering to compliance in accordance with law, further strengthening internal management, and ensuring safety without accidents. This year is the key year of the postal savings banking business development. Employees' thoughts once fluctuated. In order to quickly reverse the situation, on the one hand, through patient and meticulous ideological and political work, the branch actively promoted the reform of the stock, and guided employees to get out of their ideological understanding in a timely manner. On the other hand, on the other hand, we have always adhered to strict governance, continuously strengthen internal management, increase the inspection and supervision of risk points, and ensure the healthy and stable operation of various businesses.
The work plan of 2020
In 2019, our banks' business work has achieved rapid development, and business efficiency has also been greatly improved. At the same time, you must also soberly recognize the huge difficulties and challenges we are facing in the second half of the year. Therefore, we must be motivated and firm in faith, and take the opportunity to carry out the "efficiency storm" action. Grasp the implementation. Adhere to strict governance and increase market expansion, promote the healthy development of various work in the second half of the year, further improve various business conditions, and significantly improve business benefits.
The focus of our work in 2020
It is to actively and steadily promote the reform of human resources, and initially establish a human resource management mechanism and performance assessment mechanism that meets the internal operation mechanism of joint -stock banks. Do a good job of team building and further enhance the sense of organizational belonging and professional mission of all employees.
It is to further increase the work of marketing customers and service customers, further consolidate and develop the results that have been achieved in the first half of the year, and make the best efforts to fully complete the goals and tasks of the whole year.
It is to actively solve the outstanding contradictions between the cost resources and costs. While the development of business and efficiency, the simultaneous stable growth of employee income is achieved.
Fourth is to further strengthen internal management, implement the safety system, do a good job of anti -corruption cases, and ensure the healthy operation of various tasks.
The annual year -end summary and work plan of the governor of the bank branch [2]
Since 2019, under the correct leadership of the commission, government, and superior banks, with the careful guidance and help of the banking and banking regulatory departments. With the support of all colleagues of the bank, we will conscientiously implement the scientific concept of development, based on emancipating the mind, pioneering and innovation, and accelerating the theme of development, and earnestly implement the work policy, policy and goals and tasks formulated by the superior line. Paying attention to the effectiveness, it has better completed the work tasks issued by the superiors and achieved certain results. Below I will summarize the work of this year. If there is something wrong, please criticize the correction:
. In 2019, bank business operations
1. Various deposits have continued to rise
. As of 2019 At the end of the X month, the balance of our bank's self -operated outlets reached 100 million yuan, an increase of 10,000 yuan from the end of 20xx. As of the end of the 20xx year, the balance of the public deposit of our bank reached 10,000 yuan, and the annual plan was completed, and the average daily balance reached 10,000 yuan.
2. Increased the number of card business development and quota
The end of the 20xx month, the cumulative card issuance of our bank's self -operated outlets, the average card balance, increased from 2019, completed the card swiping consumption x 10,000 yuan, complete the completion Annual plan X%, an increase of X%year -on -year.
3. New progress has been achieved in the intermediate business
As of the end of 217, our bank's self -operated outlets agreed with the premium X 10,000 yuan to achieve insurance fees income x 10,000 yuan; the completion of the fund subscription and purchase amount x 10,000 yuan 10,000 yuan , Return X 10,000 yuan, banks achieved income of 10,000 yuan; sales of wealth management products were 10,000 yuan. My bank's self -operated outlets have a SMS that reaches the household, newly increased households, and the annual plan is%.
4. Shang Yitong and POS merchants have new development
. As of the end of 2019, all user households, including banks' self -citizen -owned camping camping outlets for user accounts; POS machines deposit, banks self -employed Outlets. After the cleanup of invalid merchants, the opening rate of equipment reaches%, and Shang Yitong and POS merchants have developed new development.
5. The growth of loans has increased rapidly
. As of the end of 2019, the total loan pen was issued, and the amount was X 10,000 yuan. The loan balance X pen, the amount X 10,000 yuan. Realizing interest income x 10,000 yuan, a year -on -year increase of%, the X%of the annual plan was completed, and the income contribution rate reached X%.
6. Financial operation is better
. As of the end of 2019, the bank's income was completed x 10,000 yuan, and the revenue index issued by the super superior bank was x 10,000 yuan. X 10,000 yuan; the profit X 10,000 yuan, the planned%.
The work plan of 2020
1. Strengthening internal management
The management is the life of the financial industry. Strict management can truly benefit, and strict management can prevent and resolve financial risks. In order to ensure the smooth development of various tasks, and to successfully complete the target tasks issued by the superior, I strictly follow the provisions of the superior to strengthen internal management: First, reform and improve the business mechanism. Based on the spirit of the superior, we will improve the business mechanism, streamline and improve the market expansion mechanism, and consolidate the foundation management mechanism foundation in order to complete the tasks of various goals. The second is to carry out self -examination and self -correction of business management. Strengthen internal management, implement strict governance, and comprehensively carry out self -examination and self -correction work for operation and management. The problems in the aspects of financial revenue and expenditure, financial accounting, and credit management found in the inspection are corrected one by one, and rectification measures are implemented in a timely manner to ensure that the work is legitimate and compliant.
2. Strengthening service levels
If services are the eternal theme of banks. I always take the improvement of service quality as an important task to establish a brand image and enhance core competitiveness. Today, a number of theme activities that are related to service -related throughout the year have been launched. From the focus of clarifying the work of customer service, in -depth tapping customer service work, carefully understanding the customer's service needs, and finding places that need to be improved and improved in daily work. Through these activities, the overall service quality has been further improved, the service level has been improved, and the number of customers with more detailed and considerate financial services has been provided, and the customer is generally satisfied.
3. Strengthening team building
It to do a good job of banking, team building is fundamental. I pay attention to strengthening the construction of employee teams, focusing on three aspects: First, strengthen the construction of employee behavior, effectively strengthen employee ideological education, improve employee political ideas and moral sentiments, strengthen employees' responsibility Consciousness and form a strong atmosphere of consciously abide by the standards of behavior; the second is to strengthen the construction of the system culture, organize employees to carefully study the rules and methods and methods formulated by superiors, establish the concept of "institutional supremacy, perfect implementation", improve the employee's system execution power The third is to strengthen professional cultural construction, organize employees to study and publicize the professional cultural concepts formulated by superiors, and request employees to remember the professional cultural concepts of this professional, strengthen employees and employees' awareness and understanding of professional cultural concepts, and combine the actual work and work and work. Professional characteristics, actively cultivate customer service culture with professional characteristics and meet the requirements of modern banks, and do a good job of work.
4. Strengthening risk prevention
In strengthening financial risk prevention, put compliance management, compliance operations, and compliance operations to work, so that internal control consciousness and internal control culture penetrate into the depths of each employee's mind , Make the internal control a conscious behavior of each employee, deepen the understanding of compliance operations, learn and understand the rules and regulations, enhance the ability and consciousness of the implementation system, and form work standards for all things. The main points, timely discover and eliminate the existing financial risks, and ensure that bank assets are safe through compliance laws to achieve the maximum benefits.
5. Strengthening party building work
In strengthening party building work, not only paying attention to giving full play to the political core role of party organizations and the role of fighting fortress, but also paying attention to the cultivation of a party member team that gives full play to the role of vanguard in various tasks Essence Every party member is required to be a political strong, as well as business capable people, effectively enhance the awareness of party members, keep in mind the identity of party members, so that the standards of party members cannot be reduced, the role of vanguard model cannot be forgotten, and the party's image cannot be damaged. In the work position, one is to become a pacesetter of compliance with the law; the second is to do the backbone of management and the model of learning; the third is to play the role of party members' model leadership at the urgent, difficult, dangerous, and important critical juncture.
3. Existing problems at work
1. Standardized business needs to be strengthened
The inspection results of the business department of the bank and the business department of the provincial and municipal branches, although I am There is no major violation of the rules, but the business standardization is not enough, there are insufficient details, and there are even some low -level mistakes, such as irregularities in documents. Some problems have been found before, but it has not been rectified thoroughly, and the business standardization needs to be strengthened.
2. Service awareness and service capabilities need to be improved.
The concept of customer -centric has not been widely recognized by all employees. Employees lack initiative and team dedication. In the traditional service model, service awareness and service capabilities need to be improved.
. The quality of personnel needs to be improved
As the business scope of our banks continues to expand, the areas involved are wider and deeper, and the quality of the existing personnel cannot meet the requirements of the rapid and sustainable development of the business. , But the overall personnel have a low quality and need to be improved.
four, 2020 work plan
1. Accelerating the development of business business
In in the future, I want to accelerate the development of business business, firmly establish a sense of harmonious development, grasp the main line of debt business, give full play to the settlement business and financial management Business support. Adhering to savings deposits is the foundation of the establishment, taking bank cards as a carrier, actively developing banks' departure business and non -cash settlement business, and continuously enriching individual intermediate business products; accelerate the expansion of traditional exchange, collection and payment, POS receipts and other businesses. By improving the personal business service system, optimizing the customer structure, achieving a stable growth of the scale of savings deposits, completing the target tasks issued by the superior, and achieving good economic benefits.
2. Do a good job in the construction of employee teams
The spirit of the superior to grasp the employee team construction. To improve the political and ideological awareness and business work skills of all employees through learning and training, each employee should take on their own responsibilities, be dedicated, sincerely serve the job, and strive to improve work efficiency and work quality. In the management of employees, the idea of ​​"people -oriented" is firmly established, and the enthusiasm of each employee is fully mobilized, so that everyone will unite, work together, attack difficulties, start a business, and do all work.
3. Improve risk compliance management capabilities
In the establishment of an internal control system, improve the internal control mechanism, achieve continuous stable and standardized operations; enhance the good style of the front -line employees to comply with compliance habits, and effectively improve risk compliance management management Ability, eliminate financial risks.
4. Carry out "high -quality service" activities
While grasping the high -quality service of first -line tellers, play the role of the lobby manager and security, improve the quality of service, and strive to create a "charming bank", "active bank" , Form your own characteristic atmosphere and enhance our bank's natural suction ability.
In the past year, I worked hard. Although I have achieved good work, but compared with the requirements of the superior, I still need to continue to work hard and improve. In the future, I will continue to strengthen my studies, compare myself with the requirements of the scientific concept of development, measure myself, in order to seek truth and pragmatic work style, work hard with innovative development work, work hard, and to attack difficulties. The level of the goal to achieve the goal tasks to fully complete the goal and achieve excellent results.
The annual year -end summary and work plan of the governor of the bank branch [3]
This time is like shuttle. Today, I wrote down this work summary with a sorrowful mood. XX Rural Commercial XX City Branch is also worthy of commemorative year. For the XX branch that takes root and serves the "agriculture, rural areas, and rural areas", it is also a year worthy of a carefully reflected year! In this year, I think there are some 10 major events are worthy of our common memory!
. They are:
(1) 2019 XX "Spring Action" achieved a complete success under the efforts of the Xingxian at all levels!
( 2 The XXX Commercial Bank Co., Ltd.'s founding conference and the first shareholders meeting were held in 2019, and XXX Commercial Bank Co., Ltd. was held. Leaders at all levels meet with shareholders to meet cordially, which marks the official establishment of XX Rural Commercial Bank.
(3 2019 X Month X, XXX Commercial Bank Co., Ltd. officially listed. Director of XX, XX, XX, and deputy director of XXX attended the listing ceremony of the XX Rural Commercial Bank of the Sub -Sub -branch. The person in charge of the business department participated in the listing ceremony.
(4) With the establishment of the XXX bank, XX Rural Commercial Bank XX City Branch was also established, President XX. The Wolong Sub -branch of the Sub -branch has become a second -level branch directly under the head office, which is no longer included in the jurisdiction of the XX City branch.
(6) 7 new college students who recruited in 2019 are allocated to XX City Sub -branch, 4 of which are allocated In the XX collection branch, three male comrades were allocated to XX Sub -branch.
(7) Moved the presidents of the branch throughout the city, XX as the president of XX Sub -branch.
(8) XX City Sub -branch The official relocation to the XX road, the office conditions have been greatly improved, and the XX road branch also opened.
(9) In the new round of old outlet transformation waves, XX XX Sub -branch is about to be rebuilt at the original site. In the near future, a modern 4 -story office building will stand on the streets of XX town to better serve the people and the public. The customer managers of each grassroots outlets uniformly handle their business on Shengli Street outlets.
The summary of glorious 2019, looking forward to the expectation of 2020, we are still confident. Big harvest, I decided from the following aspects Come to improve yourself:
(1) Continue to strengthen learning and continuously improve my comprehensive ability and business skills. In 2019, I will combine the actual subjects of my own work. Examinations, title qualification examinations, and consciously improving the overall comprehensive quality for the actual lack of progress.
(2) Combined with the actual situation of the service of our agency to create an excellent project, continuously improve its professional skills, continue to pay close attention to the basic skills and not relax, and continuously improve their comprehensive skills, service capabilities and marketing capabilities, effectively improve their own ourselves Overall comprehensive quality. rn 　　(3)结合岗位实际，不断探索岗位工作开展的方式、 方法，立足实际，着力窗口接触点的“同位”思维，充分理解客户的心态，善于换位思考，积极探索客户维护和The methods and methods of service, combined with the current actual implementation of effective implementation, and continuously enhance the loyalty and integrity of existing customers through the development of high -quality services.
(4) Skilled mastery of various business skills, especially the operation of the latest office software of the computer, and the financial accounting business, and strive to meet the needs of the times, cultivate multiple skills, and better practice for the service of "three rural areas, rural areas, rural areas, and rural areas." The purpose, I will continue to improve my various business skills by watching more, learning, and practice.
I I will work hard to overcome my own shortcomings. Under the leadership of the grass -roots bank leaders, based on my own reality, strictly obey the leadership arrangements, actively pioneer for progress, continuously improve my comprehensive quality, effectively fulfill the duties of the post, be a staff assistant, and be a staff assistant. Together with all agricultural and commercial employees, unity and improvement of operating efficiency for our banks, to complete the 2020 work plan.